Here is what our customers have to say.
I just wanted to say Thank You very much for my order. From 'whoa' to 'go' it has been an absolute pleasure dealing with your company. Totally professional, exacting and speedy. Not a single hiccup, delay or misinformation. Wow. Well done to all.A very happy customer.CheersGai
Thanks so much for the excellent service your business has provided. I was very pleased with how my plants arrived and how fast your courier service was.
I want to let future customers know that I ordered an array of heliconia plants last week and was so impressed with the quality plants that were delivered they were a bigger size than I was expecting for the price and the condition of the plants was so lush. The delivery was awesome ,well protected within a strong sturdy box. I recommend ordering your plants online from these guys as I will be doing so again. Thank you Bamboo land
Good morning Brad,
Just wanted to write to you and thank you for the beautiful bamboo plants, the quality was “ second to none”. We have planted 186 of the 200 I am physically exhausted lol but they look brilliant!
D&A BENCHTOPS PTY LTD
I highly recommend Bamboo Land for all your bamboo needs. We have purchased the Bambusa Oldhamii and the plant is thriving and healthy. The customer service was excellent. Janne is very knowledgeable and easy to talk too.
Just wanted to say my bamboo arrived today and I have to say it arrived so quickly and the plants are perfection!!! Thank you so much for your friendly service and healthy plants!!!
We have been coming here since 2005. What a wonderful place. Friendly staff are helpful, and some of my favourite plants have come from here. We never go away empty-handed!
What a magnificent garden you have....we visited today, 1/08/15 and were overwhelmed by the peaceful, natural beauty of your gardens. The bamboos are spectacular as were the heliconias and gingers...and the area right by the river is breathtaking. A beautiful surprise around every corner. Well done...a fabulous birthday treat visiting Bamboo Land xx
Hi We had the pleasure of visiting Bamboo Land on Monday as our neighbours have erected an eyesore near the boundary fence. We were served by a wonderful young lady who bent over backwards for us, nothing was too much trouble, she had the most amazing bubbly personality and after we purchased the bamboo she delivered them to our house that evening. I highly recommend a visit as it is a beautiful setting and worth a wander around. Also brought home a new family member (bamboo Ostrich). Thanks again!
We live in Brisbane and last Friday ordered a selection of gingers and bamboo, we received our plants on Tuesday and are very happy with the quality of them. We also spoke with the business to get info on how to best plant our bamboo, he was also very helpful.
Great speedy service and quality product, how refreshing, and thank you.
Very happy with our bamboo delivery and the plants are happily planted and growing already! We will certainly tell our friends about our great experience. Thanks for being so professional.
Fantastic customer service, the quality of the bamboo is great and larger than expected. All of my questions were addressed and good advice provided. I would highly recommend Bamboo Land, if I had room for more plants I would order through this website!
Excited to see how the plants grow now!
Hi guys, the plants arrived in excellent condition and so much taller than I expected. Thank you so much for your advice and quick delivery. I'll definitely be recommending you to others. Your service and products are well beyond what we can find locally.
Just took delivery of my order, opened the boxes and went, Wow! Fantastic quality, very quick delivery to Brisbane. Extremely Happy with my new garden additions, Thank you Janne and crew, you will be receiving another order from me soon.
Visited on Wednesday and so impressed. Will be back. Love my bamboo mouse too!!!! Wonderful friendly service and so much to see.
Thanks for the advise, the plants have arrived no problem . Am very impressed at their size & quality. Nothing like the plants I have seen in nurseries here ! Will buy more in the future & will definitely recommend you to others .
Thanks again Neil
The bamboo arrived this morning - thanks alot! They are lovely & healthy & survived the trip very well. And the lotus root is incredible-my friend was really happy with it.
Thanks so much for your help, your efficiency, and your wonderful plants!
Hi Janne, I just wanted to send you a message to say that the bamboo arrived in excellent condition. They are bigger than I expected, which is great, and I really appreciate all the advice and assistance you gave in selecting the right varieties for our situation.
Thank you so much,
Amazing place, really loved it. Great for adults and children. My grandaughters love it. Thanks.
My plants just arrived in fabulous condition. This was my first time ordering plants online and I can't rave enough about the fantastic customer service. The pricing was also excellent, and I checked out quite a few other online nursery options for the same sized plants. I can't wait to order more and won't be going anywhere else. Now I just need a bigger backyard to fit in more!
Just wanted to let you know I received my bamboo a day earlier than expected (awesome) and the plants were way better than expected. Our local bamboo supplier here on the gold coast has plants that are more expensive ..and half the size. So you can imagine how happy I was to see your plants in my front yard when I rolled into the driveway.
Thanks heaps,I am a very happy customer. I have planted them and they look great.I have downloaded your facts sheet so am confident they will be perfect for my front yard.
Howdy Bamboo Land Team,
Many thanks for my last consignment, delivered yesterday. These plants should finish my project and although delayed by Yasi etc. the earlier plantings are making a big statement. They are certainly attracting attention and serving to educate people about the merits of bamboo.
It has been a pleasure doing business with Bamboo Land and your service and "boos" put you at the top of the trade in Australia.
Kind regards Bernie Bostock
Rolled in today and picked up a bus load of bamboo, thanks to Tarissa for helping me out and a great coffee! cheers :)
I bought 10 Gracilis from you in February and I swear most of them have sprouted about a foot a week in the last 2 weeks...wow! (And yes, I go and look at them twice a day because I can't believe it!)
Hi Everyone, Thankyou Bambooland for the safe delivery of plants which arrived before your stated delivery time.They arrived well packaged, in great condition, to Katoomba NSW. Thankyou very much for a great healthy product and great customer service. If I was getting married, I think your venue would be just beautiful..... Recommended your company already!!! Cheer Vivi
I hadn't thought that buying plants from another state could be so easy and affordable. Tarissa was knowledgeable and helpful over the phone. I knew immediately she was a vendor I could trust. Sure enough, what had arrived in super speed were the beautiful heliconias I ordered. Superb!
SERIOUSLY, Bambooland has by far the best customer service one could ever ask for. Staff members are knowledgable, friendly and empathetic. Most of all, they're generous. They replaced my complete order after the courier service had delivered my plants to a wrong address. The plants I've ordered are always beautiful, healthy and affordable. I absolutely love all the heliconias, gingers and bamboos I've bought from Bambooland. Now I can't wait for them to flourish. DEFINITELY recommending!!!!
Well packed, excellent delivery
The plants arrived today thanks very much. I would like to complement you on your great service, quality of product and website which is a pleasure to explore. The plants were extremely well packaged for delivery and arrived in excellent condition.
Thankyou very much!
I have purchased many plants from you and I really appreciate everything you do, the prompt response time, answering any questions I have and of course, they quality of the plant stock! I do not shop anywhere else for my plants and when ever I want to add to my collection, Bamboo Land is where I go.